Patient Rights

1. Right to Respect and Dignity
   You have the right to be treated with compassion, respect, dignity, and courtesy, regardless of age, gender, race, sexual orientation, disability, or any other factor.

2. Right to Confidentiality
   You have the right to have your personal information kept confidential, and to be informed of the measures we take to ensure your privacy and security in accordance with HIPAA and other applicable laws.

3. Right to Informed Consent
   You have the right to be fully informed about your treatment plan, including the benefits, risks, and alternatives, and to make decisions regarding your care. You may ask questions about your treatment and refuse any intervention at any time.

4. Right to Truthful Information About Your Illness
   You have the right to receive truthful, clear information about your diagnosis, treatment options, and the benefits and risks of each alternative treatment, in a manner you can understand.

5. Right to Participate in Your Treatment
   You have the right to participate in decisions about your care and treatment. You may seek a second opinion or request a change in your treatment provider.

6. Right to Access Your Health Information
   You have the right to request copies of your medical records and to review them with your healthcare provider. You may also request corrections to your health information if you believe it is incorrect.

7. Right to Care
   You have the right to access care that is appropriate, timely, and aligned with your needs.

8. Right to Complain and Appeal
   If you feel your rights have been violated or you are dissatisfied with the care you receive, you have the right to voice your concerns. We will address complaints and resolve issues in a timely and respectful manner. You may also file complaints with relevant regulatory authorities.

9. Right to Know Your Providers' Identity and Professional Status
   You have the right to know the identity and professional status of the individuals involved in your care.

10. Right to Written Consent for Release of Information
    You have the right to provide written consent for the release of your medical or financial records, except as otherwise required or permitted by law.

11. Right to a Written Statement of Rights
    You have the right to receive a written statement outlining your rights as a patient, including those related to treatment, privacy, and decision-making.

12. Right to Request an Itemized Bill
    You have the right to request an itemized bill for any services provided, so you can clearly understand the charges associated with your care.

13. Right to Know Health Care Directives and Complaints Process
    You have the right to be informed of the clinic’s policies on healthcare directives, as well as the process for filing complaints related to your care.

14. Right to Disclosure of Protected Health Information
    We may disclose your protected health information to third parties for the purpose of maintaining your treatment or if you become a danger to yourself or others. You will be informed of such disclosures, as required by law.

Patient Responsibilities

1. Provide Accurate Information
   You are responsible for providing accurate and complete information about your medical history, current symptoms, medications, and other relevant health information.

2. Follow the Treatment Plan
   You are responsible for following the treatment plan discussed with your healthcare provider. If you choose to discontinue or modify your treatment, you should discuss it with your provider to ensure appropriate next steps.

3. Attend Appointments
   You are responsible for attending your scheduled appointments on time. If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid cancellation fees and to ensure that we can offer your time to another patient.

4. Respect Staff and Other Patients
   You are expected to treat our staff and fellow patients with courtesy and respect. Harassment, discrimination, or disruptive behavior will not be tolerated.

5. Understand Financial Responsibilities
   You are responsible for understanding your financial obligations, including co-pays, deductibles, and any non-covered services. Please ensure that payment is made on time, and notify us of any changes to your insurance or billing information.

6. Maintain Communication
   You are responsible for keeping us updated on any changes to your contact information, such as your phone number, email address, emergency contacts, etc. to ensure effective communication.

7. Notify Us of Changes in Your Mental and Physical Health
   You are responsible for informing your provider of any significant changes in your mental or physical health, new medications, or side effects that may affect your treatment.

8. Understand the Limitations of Telehealth
   If you are using telehealth services, you are responsible for ensuring that you have access to the necessary technology (e.g., reliable internet, working camera, and microphone) to participate in virtual appointments. You should also understand that telehealth is not suitable for emergencies or urgent medical conditions.

We are committed to providing you with the highest quality of care in a supportive, safe, and respectful environment. If you have any questions or concerns about your rights or responsibilities, please don’t hesitate to reach out to us. If you have any questions about your rights or responsibilities, or if you need help with any aspect of your treatment, please feel free to contact us.